1. CONSTRUCTION OF CONTRACT
1.1. These conditions shall apply to all contracts entered into by The Festive Group or any of its Application Brands (hereinafter called “the
Company”) for the supply of goods and/or services by the Company. The Company contracts upon the terms of these conditions only and
any printed or other standard terms emanating from the Client shall not be modified without the written agreement of the Company and in
order that the contract be a complete statement of the agreement between the parties with regard to the supply of goods and services
by the Company, the Client must ensure that any representation or instruction on which it wishes to rely has been accepted by the
Company in writing. All communication should be made with the office and contact person as stated on all communications.
1.2. In these conditions the expressions “the Client” wherever used throughout these conditions shall mean the Client whose name and
address appears on the order form or offered verbal acceptance of a proposal and/or the person/firm or company with whom the
Company has contracted for the supply of goods and/or services by the Company.
2. ACCEPTANCE OF ORDERS
2.1. Orders signed by the Client or verbally accepted by the Company shall constitute an irrevocable offer by the Client to purchase or rent
goods and services specified in the order or proposal, which may be accepted by the Company within 10 days of receipt. The Company
shall be under no obligation whatsoever to accept such an offer, and if not so accepted by the Company the Client’s offer shall, unless
otherwise agreed in writing by the Company, lapse.
2.2. The Company shall not be bound until the Client’s order has been accepted by the Company, acceptance being signified by an Order
Acknowledgement by the Company subsequent to the signature or verbal acceptance of the order by the Client.
2.3. Any representations made by the Company’s agents, representatives or employees are binding only when confirmed by an official Order
Acknowledgement, and only to the extent of the contents within the acknowledgement.
2.4. The Client is not entitled to cancel the order once it has been accepted by the Company.
2.5. For Rental Contract Installations, the order exists for the duration as agreed and shown on the Booking Form. Cancellation of this order
will result in payment due from the Client for the subsequent yearly payments as originally agreed by the Client.
3. PRICE VALUATION
3.1. Prices quoted are based on the Company’s price structure. These prices may change from time to time in reflection of underlying
production and sourcing costs. Prices relating to a specific order / proposal will not be varied once the order has been accepted.
4.1. All proposals and/or quotations, unless specifically otherwise provided, are exclusive of Value Added Tax and any other statutory charges
as may be appropriate and in force.
5.1. Any time for performance of all the Company’s obligations under the contract shall be reckoned from the date upon which the Company
receives all necessary information and documentation to enable it to proceed with the installation of goods without interruption.
5.2. Any date for installation specified in respect of goods and services sold or to be sold by the Company shall be treated as an estimate only
and such installation is not a term of the contract, and it is specifically hereby agreed that time for installation is not of the essence. The
Company shall not, in any circumstances howsoever arising, whether as a result of its own negligence or otherwise, be under any liability
to the Client for any failure to install by or on any date.
5.3. Any installation time specified shall be extended by any period or periods during which the delivery or installation of the goods or other
work by the Company in connection with the contract, is delayed due to weather conditions fire, explosion, flood, storm, tempest,
sabotage, strikes official and unofficial, riot, invasion, acts or war, civil commotion, accidents, plant breakdown, technical difficulty,
seizure, or other action by or in compliance with an order of an apparently competent authority and any other event or circumstances
beyond the control of the Company. Notwithstanding such delays, the Client shall take and pay for at the rate of the contract price such of
the services and goods as shall be tendered by the Company and be ready for installation.
5.4. Upon installation of the goods upon the Clients premises, the insurable interest in goods specified in the Company’s Proposal, shall rest
with the Company.
5.5. If the Client establishes to the Company’s reasonable satisfaction that the goods are not in accordance with the contract or are defective
by reason of faulty material or workmanship, the Company, at its option, will either repair or replace the goods (or the defective part
thereof). The Company shall have no liability or responsibility in respect of damaged or defective goods where such damage or defect is
caused by misuse of the goods (including failure to follow recommended advice as to cleaning) or due to a fault which is not a
manufacturing or installation defect.
5.6. It is the sole responsibility of the Company to supply the goods as described on the proposal. If for any such reason any element cannot
be met, the Company will inform the Client at the earliest possible time.
5.7. The Client must sign a Completion Form once the services and goods have been installed on the Client’s property.
5.8. The Company will aim to install its products and services with minimal impact as possible on the Client’s property. The Client accepts that it
may be necessary for fixings such as screws, nails and fasteners to be used to attach products to the property.
5.9. It is the sole responsibility of the Client to provide Power/Electricity in the vicinity of the product placement to the specification of current
legislation by qualified and competent persons. If The Client has requested The Company provide the required infrastructure this will be
provided either included in this documentation or under separate agreements and/or proposals.
5.9.1 if The Client does not ensure Power/Electricity is provided upon installation The Client will still be held responsible for payment of contract
6. TAKE DOWN
6.1. Any time for performance of all the Company’s obligations under the contract shall be reckoned from the date upon which the Company
receives all necessary information and documentation to enable it to proceed with the take down and storage of goods without
6.2. Any date for take down specified in respect of goods and services sold or to be sold by the Company shall be treated as an estimate only
and such take down service is not a term of the contract, and it is specifically hereby agreed that time for take down is not of the essence.
The Company shall not, in any circumstances howsoever arising, whether as a result of its own negligence or otherwise, be under any
liability to the Client for any failure to take down by or on any date.
6.3. Any take down time specified shall be extended by any period or periods during which the delivery or take down of the goods or other
work by the Company in connection with the contract, is delayed due to fire, explosion, flood, storm, tempest, sabotage, strikes official
and unofficial, riot, invasion, acts or war, civil commotion, accidents, plant breakdown, technical difficulty, seizure, or other action by or in
compliance with an order of an apparently competent authority and any other event or circumstances beyond the control of the Company.
Notwithstanding such delays, the Client shall take and pay for at the rate of the contract price such of the services and goods as shall be
tendered by the Company and be ready for take down.
6.4. Upon take down of the goods upon the Clients premises, the insurable interest in goods specified in the Company’s Proposal, shall rest
with the Company.
6.5. The Client must sign a Completion Form once the services and goods have be taken down from the Client’s property
7. PROPERTY AND RISK
7.1. The risk and the title (once paid for) in the goods shall pass to the Client at the time the goods are installed on the Client’s premises
(Purchase Plan Contract only). For the Rental Plan Contract, the risk and title in the goods shall remain with the Company.
7.2. All goods, the property in which has not passed to the Client, shall be kept insured by the Client for no less than the invoice value of such
goods, and any proceeds of such insurance shall be held on trust for the Company.
7.3. Goods supplied by the Company shall remain the property of the Company until Payment in full of all monies owing by the Client to the
Company (EITHER in respect of these goods and services OR in respect of all goods and services previously supplied by the Company to
the Client) has been made, and until such time the Client shall hold the goods as bailed for the Company, and shall keep the goods
separate from those of the Client and third parties, and properly stored, protected and identified as the Company’s property, and the right
of the Client to possession of the goods shall cease if, it being a company does anything or fails to do anything which will enable a
receiver to take possession of any assets or which will entitle any person to present a petition for winding up, or if execution or other due
process is levied upon the goods and if, being an individual, a petition for bankruptcy is made against the Client or the Client enters into
or proposes an Individual Voluntary Arrangement pursuant to the Insolvency Act, 1986.
7.4. Notwithstanding that the property in any goods has not passed to the Client, the Company shall be entitled to sue the Client for the price
of such goods if not paid on the due date.
7.5. The Company shall be entitled at any time to repossess goods which remain the property of the Company and the Client hereby grants to
the Company, its agents and servants a licence to enter upon any premises where such goods are stored for the time being for the
purpose of repossessing the same and agrees to give the Company such assistance as the Company may require for such purposes.
7.6. The Company shall be entitled to require the goods be stored separately or clearly marked so as to identify them as the Company’s
8.1. The Contract price is to be paid upon complete of the installation of the goods. In exceptional circumstances, the Client may be granted to
pay within 30 days of the Company rendering to the Client an invoice, or within 30 days of the date of installation of the goods, whichever
shall be the sooner. Payment shall be made to the Company and the Company’s official receipt shall be the only acknowledged discharge
of the debt. The Customer shall not be entitled to withhold payment of any amount due to the Company by reason of any payment credit
set off counterclaim allegation of incorrect or defective goods or work or for any other reason whatsoever which the Company may allege
excuses it from performing its obligations under the contract. Interest shall accrue on any amount that remains outstanding after the
period of 30 days at a rate equivalent to 4% per annum above the base rate of HSBC Plc from time to time.
8.2. Settlement discounts in the Client’s favour are expressly disallowed unless specifically agreed to by both parties in writing.
8.3. Payment can be made by Cheque, Cash, Bank Transfer or Credit Card.
9. THE COMPANY’S LIABILITY
9.1. The Company’s liability in respect of the Contract shall be limited to the Contract price for the particular goods and services to be supplied
in respect of which the liability arises. In no circumstances whatsoever shall the Company be liable in damages to the Customer for any
loss, consequential loss, loss of anticipated savings or profits or damage or loss of anticipated profits of any third party claiming against
the Customer. The Company shall be entitled without any liability of whatsoever nature, to cancel any contract with the Client at any time
should the Company obtain a credit reference in respect of the Customer which, in the opinion of the Company, in its sole, absolute, and
unfettered discretion it regards as an unacceptable credit reference. Following such cancellation, the Company shall be entitled to
payment for all goods and services delivered by the Company to the date of such cancellation. Save as expressly provided, all warranties
and conditions relating to the quality, fitness for purpose or compliance with description (whether implied by statute or otherwise) are
hereby excluded to the extent permitted by law PROVIDED THAT nothing in these conditions shall restrict or exclude liability for death or
personal injury caused by negligence of the Company.
10.1. The Client shall be in breach of any of these terms and conditions; or
10.2. The Client (being a company) has a Winding-Up Petition presented against it or becomes the subject of an application to the Court for an
Administration Order or has appointed an Administrative Receiver or Liquidator or proposes an arrangement with its creditors pursuant to
the Insolvency Act 1986; or
10.3. The Client (being an individual) appears to be unable to pay or to have any reasonable prospect of being able to pay his or her debts or
has a Bankruptcy Petition presented against him or her or is the subject of a Statutory Demand for any of his or her debts or if execution
or other process is issued in respect of any of his or her debts on a Judgement or Order of any Court or proposes an arrangement with his
or her creditors pursuant to the Insolvency Act 1986.
10.4. Then in any of such events the Company shall be entitled forthwith, at it’s discretion, to determine the contract in whole or in part and all
costs, expenses, overheads and loss of profits incurred by the Company in connection with the contract shall forthwith become payable as
a debt due from the Client to the Company.
10.5. In the event of the Company determining the contract in accordance with Condition 9.1 above any goods and services supplied by or
belonging to the Company which are in the possession of the Client shall forthwith be delivered by the Client to the Company and the
provisions of Condition 6.6 (licence for the Company to enter premises and remove goods) shall apply.
10.6. For Rental Contract Installations, the order exists for the duration as agreed and shown on the Booking Form. Cancellation of this order
will result in payment due from the Client for the subsequent yearly payments as originally agreed by the Client. A cancellation for
subsequent year may be accepted by The Company if the Client is dissatisfied with the products and/or services only if stated in writing at
time of installation or within 48 hours.
11.1. Any provision hereof, which is or may be void or unenforceable, shall to the extent of such invalidity or unenforceability be deemed
severable and shall not affect any other provision hereof.
12. LAW & JURISDICTION
12.1. This Contract and all matters to be determined in accordance with this Contract shall be construed in accordance with the laws of England
and the parties hereto agree to submit to the non-exclusive jurisdiction of the English Courts provided always that (in the event that the
Client resides or carries on business in a jurisdiction other than England and Wales) the Company shall be entitled to bring proceedings at
its discretion against the Customer in the courts of any such foreign jurisdiction.